Customer Grievances

DIN: 00044512

Mr. V.P. Nandakumar is a post-graduate in Sci ence with additional qualifications in Banking and Foreign Trade. He started his career with the erstwhile Nedungadi Bank. In 1986, he resigned to take over the family business, following the demise of his father, V.C. Padmanabhan. In 1992, he promoted Manappuram Finance Limited and has been a Director of the Company since then. He is a managing committee member of leading trade and industry associations such as Associated Chambers of Commerce (ASSOCHAM) and Federation of Indian Chambers of Commerce (FICCI). He is also a former Chairman of the Kerala State Council of the CII. He has been associated with our Company since March, 2014

DIN:00640229

Mr. Gautam Saigal is founder partner of Pachira Financial Services LLP. He has over 30 years of experience in financial services covering Investment Banking, Private Equity Investments and Advisory Services. Gautam was the Managing Director of AA Indian Development Capital Advisors Ltd., advisors to the India dedicated mid-market focussed private equity fund launched by the Ashmore Group and A lchemy Partners, UK (2006-2013).Prior to this he was Vice President, AIG Global Investment Group (Asia) and Co-Head of its India Private Equity advisory practice, responsible for leading several private equity investments across various sectors (1997-2006). Earlier to this he was in Investment Banking for 6 years. From September 2013 till August 2021, he was an Advisor to Manappuram Finance Ltd. He is presently a member of the Board of Directors of Asirvad Microfinance Ltd. He has been associated with our Company since May 13, 2015. He is a chartered accountant and post graduate in Commerce.

DIN: 03518633

Ms. Pratima Ram is an experienced banker with three decades in Corporate, International, Investment & Retail Banking. She has worked in India, USA and South Africa. Pratima held the position of Country Head & Chief General Manager of the United States Operations of State Bank of India, in New York, and prior to this she was the CEO of the South African operations of the Bank based at Johannesburg. At SBI Capital Markets, she assisted companies in raising funds through capital market instruments and led the Corporate Advisory, M&A, & Project Appraisal business. She also led the training initiatives of SBI as head of the SBI Academy. On leaving the public sector, she joined private sector in the infrastructure and Oil & Gas space as Group President Finance at Punj Lloyd Group having diversified operations then in more than 15 countries and thereafter held the position of CEO and Whole Time Director of India Infoline Finance Ltd. Currently she is holding directorship in various companies as independent director. Pratima graduated from University of Virginia, USA and Bangalore Uni versity

DIN: 08064705

V S Radhakrishnan is an experienced Banker having more than 30 years of well-rounded Banking experience in India’s largest Bank -State Bank of India. His last assignment with the Bank was as Deputy Managing Director. He is having experience in commercial lending comprising of setting business goals, leading teams for business origination and recommending business for sanction apart from credit administration, resolution of stressed assets, active participation in bank level policy making, building and sustaining a strong network of relationships with other large commercial banks including Foreign and Private sector Banks, Financial Intermediaries, Investment Bankers and Private Equity firms etc. He was a member of Sanctioning Committee for loans. Currently he is holding directorship in various companies as independent director viz M/s Tata Capital Limited, M/s Tube Investments of India Ltd and M/s Orocorp Finance Private Limited

V.S. Radhakrishnan has post-graduation of master’s in business administration (MBA) & master’s in commerce and has Certified Associate of Indian Institute of Bankers (CAIIB). And also has Executive Education - Effective Execution of Organizational Strategy at The Wharton School, Pennsylvania & Authentic Leader Development at Harvard Business School, Boston, USA

Ms. Mayurakshi Ray is the first qualified Cybersecurity Woman Independent Director in India, entrepreneur, Big 4 consulting leader, CISO, CCO, CRO. A Chartered Accountant by qualification, and domain expertise in cyber security, governance, risk and compliance by profession, is having more than 25 years’ professional experience working across India, US, Switzerland, Singapore, Sri Lanka, Bangladesh and Philippines.

Her key clients and organizations include some of the largest private sector banks in India and US, insurance companies, telecom giants, manufacturing organizations and the leading ITeS companies of India.

She is in the Standing Committee on Technology, NCDEX and also a Co-author for Global Technology Audit Guide (GTAG) on ‘Information Technology Outsourcing’ for IIA, Florida (7th Edition). She is an active Speaker in CISO, CFO platforms and actively contributing in DSCI, Cyber Express and other Security Magazines.

Mr. Suresh Paul Antony practitioner-academic, is a Fellow of the Indian Institute of Management Lucknow. Besides, he holds a post-graduate degree in management from Madurai Kamaraj University. He is having corporate experience of 14 years across the automotive, financial services, direct selling, and music retailing industries spans business and consumer markets, rural and urban, and product and services marketing.

He has attended the Global Colloquium on Participant-Centred Learning and the Case Workshop at the Harvard Business School in Boston and Shanghai. Besides, he underwent certification in Paris with StratX Simulations.

Mr. Tom Jose, a member from the Indian Administrative Service was a former Chief Secretary of Kerala. Previously he was Additional Chief Secretary, Labor & Skills, Excise and Water Resources Departments, Government of Kerala. Prior to that he was the Principal Secretary of the Public Works Department. As a 36-year veteran of the Indian Administrative Service, he has handled various administrative, managerial, and diplomatic position at state, national and international levels. He was the Managing Director of large enterprises, such as the Civil Supplies Corporation, Construction Corp., Rubber Mark and Kochi Metro. He has also led the Directorate of Industries and Board of Revenue.